Dispatch of orders is only Monday-Friday (excluding public holidays)

Order cut off for same day dispatch is 2:00PM Monday-Friday (excluding public holidays)

Orders placed after 2:00PM week days, at the weekend or on public holidays will be shipped the next available working day, (Monday-Friday, excluding public holidays)

Special delivery is only available for a Monday-Friday delivery and does not include Saturday, Sunday or public holiday deliveries. 

Collection is available from our Portsmouth location Monday-Friday 09:00-17:00 only or by special prior arrangement on Saturday. No collection is available on Sundays or public holidays.

 

Mainland UK only

Small/Medium Parcel - 0kg-2kg = £3.50 Royal Mail 48 1-4 day delivery 

Small/Medium Parcel - 2kg-5kg = £10.00 Royal Mail 48 1-4 day delivery

Small/Medium Parcel - 5kg-20kg = £32.00 Royal Mail 48 1-4 day delivery

Any order over £35 (EX VAT) = FREE Royal Mail 48 1-4 day delivery

 

Small/Medium Parcel - 0kg-2kg = £10.00 First Class Signed For 1-3 day delivery 

Small/Medium Parcel - 2kg-5kg = £17.00 First Class Signed For 1-3 day delivery

Small/Medium Parcel - 5kg-20kg = £35.50.00 First Class Signed For 1-3 day delivery

 

Small/Medium Parcel - 0kg-1kg = £8.00 Special Delivery Next Day Before 1pm 

Small/Medium Parcel - 1kg-2kg = £10.50 Special Delivery Next Day Before 1pm 

Small/Medium Parcel - 2kg-10kg = £25.00 Special Delivery Next Day Before 1pm 

 

Europe 

Small/Medium Parcel - 0kg-1kg = £7.00 Standard delivery signed for 

Small/Medium Parcel - 1kg-2kg = £14.00 Standard delivery signed for 

Small/Medium Parcel - 2kg-5kg = £35.00 Standard delivery signed for 

 * Shipping unavailable on orders over 5kg

 

USA/Canada

Small/Medium Parcel - 0kg-1kg = £8.00 Standard delivery signed for 

Small/Medium Parcel - 1kg-2kg = £16.00 Standard delivery signed for 

Small/Medium Parcel - 2kg-5kg = £40.00 Standard delivery signed for 

 * Shipping unavailable on orders over 5kg

 

Rest of World

Small/Medium Parcel - 0kg-1kg = £7.50 Standard delivery signed for 

Small/Medium Parcel - 1kg-2kg = £15.00 Standard delivery signed for 

Small/Medium Parcel - 2kg-5kg = £37.50 Standard delivery signed for 

 * Shipping unavailable on orders over 5kg

 

If a delivery charge for your area/country is not listed then we will give you a separate delivery quote and your order may take longer to arrive.

All our parcels are sent using the Royal Mail or other similar courier services. Signatures are not required as part of this service, parcel may be left in a safe place according to your instructions or may offer a different service based on your agreement with them. The Clinical Academy (TCA) is responsible for preparing and placing your order with our delivery ‘partner’. It is not responsible for your delivery or your receipt of orders. Any enquiries may be made to TCA who will then enquire with the delivery partner. You may need to contact the delivery partner directly to obtain further information depending on the place or country of delivery.

Although Royal Mail will endeavour to deliver orders within the time frames outlined above they/we cannot guarantee this due to delays out of our/their control. Compensation for loss will not be considered for an item that Royal Mail has not delivered or attempted to deliver until after

  • 10 working days for items other than Royal Mail Special Delivery Guaranteed by 1pm®, or
  • 5 working days for Royal Mail Special Delivery Guaranteed by 1pm® have elapsed from the due date of delivery, unless there is evidence to the contrary to demonstrate that the item has not been lost. Where an item is safely delivered after the 10 working days or 5 working days in the case of Royal Mail Special Delivery Guaranteed®) the customer will be entitled to claim compensation for delay but not for loss.